BlaBlaCar works hard to understand what strengthens the sense of trust and safety between online peers. Building a trusted carpooling environment is a continuous process. Through constant iterations, BlaBlaCar has identified tools and product features, which facilitates Govt ID verified members along with peer-to-peer interactions, allowing the carpooling platform to become one of the largest sharing communities worldwide.
Based on this experience, BlaBlaCar has developed a trust framework for the collaborative economy. This is summarised on the infographic below: